Aug. 10, 2012 By Liz Peterson
Last week, the Straphangers Campaign released its “State of the Subways” report card and ranked the No. 7 train as the second best line in NYC.
The Straphangers report, which reviewed 19 lines, was based on six measures using recent data compiled by the MTA. It looked at each line in terms of its cleanliness, promptness, reliability of service, a rider’s ability to get a seat, breakdowns and other factors.
The report said the 7 train is cleaner, scheduled to arrive more often, and provides riders with a greater chance to get a seat than the average line.
The Q train was deemed the best line in the city, for the first time since 2001. The C held the dubious honor of being the worst line for the fourth year in a row.
However, the No. 7 train was subject to some criticism. While it may be scheduled to arrive often, it ranked lower than most in terms of its reliability, and was deemed the worst line as far as in-car announcements go. The report said that nearly 30% of announcements were incomprehensible.
Councilman Jimmy Van Bramer said that while the survey highlighted some of the improving aspects of the No. 7 train service, “the report does not address some of the lingering service issues.” He said many Western Queens residents have been facing “ongoing construction work” for years and have had to endure “heavy delays.”
He added that as the MTA continues to improve service, “it must keep in mind that there are millions of riders who heavily rely on them every day to get to where they are going.”
In other subway news, the NYPD has announced that it has assigned additional police officers to the No. 7 line to prevent theft.
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