July 28, 2016 By Michael Florio
7 train riders now have a lot more information about their troubled train at their fingertips.
Access Queens, a transit advisory group, released its 7-train survival guide yesterday, which offers facts, figures and tidbits about each station along the line, according to Brandon Mosley, Creative Director with the group.
The guide provides an array of tips, such as how to avoid crowds as well as the best exit to take when leaving a particular station.
The guide reviews all 22 stations along the 7-line and provides information such as whether a station is handicap accessible, whether construction is planned and what are the most common complaints. It also suggests alternative bus routes in case the train is down.
Users can simply head to the survival guide on Access Queens’ website and click on each stop.
For example, the most common complaint about the 40th St- Lowery Street station deals with the frequent service delays.
The complaints were gathered from an Access Queens Facebook survey, Mosley said. He said these results best replicate the experience of riders.
“There is a disconnect between what the MTA thinks [about customer experience] and what we actually experience,” Mosley said.
The guide also states if the stop is local, express, or both, and facts about each station, such as when it opened.
Mosley also hopes to incorporate what stations have a police booth, or an MTA agent.
Access Queens will continue to update the survival guide, Mosley said.
The organization is comprised of Queens residents who seek a better 7 line. It was founded in 2015 by Sunnyside resident Melissa Orlando after she created the Facebook group 7 Train Blues, which now has over 2,100 members.
Riders use the Facebook page to update fellow riders of service issues in real time.
“There is a need for information and we provide it,” he said. “Sometimes the MTA’s site isn’t always accurate or up to date.”
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6 Comments
Very creative, very essential, very informative, very realistic, very simplistic, as well as wery unique in educating the issue on one of the most busiest lines in the entire NYC Subway system.
Yeah, that crap is just lip service to justify a line that has been neglected for decades. The 7 train gets a paint job? Great. Nice, in light of the Cuomo modernization plan for 31 stations in Queens. None on the 7 line.
I have not much new to say about this but it is just a shame that we cannot get a more efficient subway system in a city like New York. There should be a soecial tax on livery services to subsidize transport for the people who have no choice.
Despite the irritating tone of chipper helpfulness, this would be a decent idea if it the information given weren’t completely useless. No one is going to walk from 52nd St to M/R at Northern Boulevard. If anything, it’s a faster walk to 74th St, or take the outbound 7 there. Also, it doesn’t list construction going on *right now* at the 52nd St station, insisting only there are no “future plans.”
But thanks for letting us all know that “the LIRR is more expensive than NYC Transit services and does not run as frequently.” Nobody who lives in Queens knew that.
lotta people complain but im proud to call the 7 trains my ride! gets me to work 5 days a week, out on the weekend to anywhere i want to go in this great city. Dont have to wait long, above ground views – and when it makes a left near Silvercup and you get a glimpse of the skyline….. nice
Nice job. However, the only way to survive the 7 train is not to take it.